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Feb 20, 2006
bmi has introduced its first online check-in service, accessible via www.flybmi.com/onlinecheckin. The airline says the new system gives passengers the flexibility to check-in when and where they want so they can spend less time at the airport.
Online check-in is the latest initiative to be introduced by the airline as it continues to implement a new business model for London Heathrow. Launched last year, the new model is aimed at giving choice and control back to the customer. Changes already introduced by the airline include new low-cost one-way fares from Heathrow, a single class cabin, and paid-for catering on most short-haul routes. A separate business class cabin is still offered on routes from Heathrow to Belfast, Glasgow, Edinburgh, Dublin and Brussels where the demand still exists.
Passengers traveling with bmi now have four different ways to choose from when checking in for their flight:
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Online check-in: the new system takes passengers through a five step process to check-in using their booking reference number or credit card details. Once the boarding card is printed passengers then arrive at the airport and take any luggage to the bmi bag drop
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Self check-in: for travelers who prefer to check-in at the airport, bmi has installed new self check-in stations. In addition to printing the boarding card the new system also allows passengers to check-in their colleagues if they are traveling on a premium economy or business fare
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bmi web point: passengers can book a flight, check-in online or view their diamond club membership details at these new web points. Directly linked to www.flybmi.com, bmi has installed these new points at Heathrow, Glasgow and Edinburgh and also in the bmi business lounges at Heathrow and Manchester
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Priority check-in: for those traveling premium economy or business class passengers can check-in at one of the bmi priority desks
The new fare structure allows passengers to opt for a new tiny fare starting from £29.99 one way including all airport taxes and charges. The tiny fare is available on all short-haul services from London Heathrow and can only be booked online. For travelers who want a premium service at an economy price, they can opt for the new premium economy fare. This fare gives passengers the flexibility to change their flight booking, receive priority check-in and bag tagging, gain access to the business class lounge and a choice of seating on the aircraft.
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